Retail and fashion
Your catalog changes every day. Your AI has to change with it.
Prices, sizes and stock move by the hour. An assistant answering from last week's catalog doesn't help — it burns customers. We connect the ERP you already run and ground every answer in what's actually in the warehouse today.
Book a 15-min auditSystems you already run
- SAP and other ERPs
- Shopify and your online store
- WhatsApp Business API
- Catalog and variants
- Point of sale
We integrate with what you already use. We won't ask you to switch systems.
The challenge
What breaks today.
01
The catalog moves faster than the system.
A season lands, prices change, a size sells out. By the time the sales material is updated it has changed again — and whoever is answering ends up improvising.
02
Whoever answers is the bottleneck.
Every question about size, color or availability goes through a person who looks it up by hand. After hours, that question simply goes unanswered.
03
Nobody knows what was asked for and never sold.
Conversations live on personal phones. The demand you couldn't serve is recorded nowhere, so you can't buy any smarter next season.
What we build
What we build on top.
A live catalog, not an export.
The agent queries your ERP on every turn: if a reference sold out ten minutes ago, it doesn't offer it. No nightly syncs, no spreadsheet in between.
It won't invent a size or a price.
Three-layer grounding: if the data isn't in your base, the agent asks or escalates to a person. It never fills the gap with a guess.
Demand gets recorded.
Every enquiry served — and every one that couldn't be closed — becomes buying data: what they wanted, in what size, and when.
Evidence
Fashion retail group · Costa Rica
Corporate ERP connected to a sales assistant: 68,727 items queryable in seconds from the sales floor, and 2,697 catalog variants served over WhatsApp, grounded in real inventory.
68.727
ERP items made queryable
2.697
product variants handled by AI
24/7
never closed for the night
Diagnostic
Does your operation have these answers?
Five questions. If three don't have a clear answer, that's the diagnosis — and that's where the pilot starts.
- 01
How many size or availability questions arrive after hours, and what happens to them today?
- 02
How long does it take your staff to confirm stock on a reference, and in which system do they look?
- 03
How often does your catalog change, and how long until that change reaches the sales floor?
- 04
When a customer asks for something that's sold out, is it recorded anywhere?
- 05
Who decides when the system and the sales floor disagree?
Let's start with your operation, not with a demo.
A 15-minute audit of your real case. You leave with an honest read on what to automate first, and what to leave alone.