Vera: AI customer service
Serves your customers on WhatsApp and your website with your catalog, your prices and your rules, and hands your team what it shouldn't resolve alone.
Vera answers your customers' questions on WhatsApp and your website, after hours too: prices, stock, orders and policies, always with your company's data.
- Your catalog and your business rules
- A bank of hard scenarios before it ships
- The agent answers anchored to real data
- Anything touching a customer goes through your team
How it works
- 01Your catalog and your business rules
- 02A bank of hard scenarios before it ships
- 03The agent answers anchored to real data
- 04Anything touching a customer goes through your teamHuman gate
What's included
Answers from your catalog, prices and policies: if the data isn't there, it doesn't claim it
Takes orders and quotes validated against your inventory
Escalates to your team with the full conversation when the case calls for it
Your team sees every conversation live and can step in from the portal
Vera speaks in your brand's voice, or under the name you give it, and follows your business rules
Who it's for
Operations and customer experience leaders, and owners of companies with many repeat questions on WhatsApp or their website, who want to answer fast without growing the team at the same pace.
Built on real operations.
Conversational agent
WhatsApp agent over 2,697 catalog variants, deployed and tested by the brand's sales team: every size and every price is checked against the catalog before it answers.
Women's fashion brand · retail
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